Description
- Soap for face and body, specially designed for extremely sensitive skin
- Gently cleanses and nourishes fragile, hypersensitive and irritated skin
- Restores the hydrolipidic barrier for optimal skin protection
- Deeply hydrates and nourishes for soft and supple skin
- Soothes feelings of discomfort, irritation and redness
- Promotes the skin's healing process
- Preserves skin hydration and maintains microbiome balance
- Formula enriched with glycerin, red clover flower extract, aloe vera gel, mango butter and tocopherol
- Compatible with pregnancy and breastfeeding
- Skin does not feel tight and remains comfortable all day long
- Weight: 105 gr
- Material: Gentle formula with natural active ingredients
Refund Policy
If you’re not satisfied with something you purchased from the online Boutique, you have 30 days from the day you received it to return it for a refund.
Items returned for refund must be in their original condition and packaging, with the invoice included. All parts must be included in the package.
Shipping fees are nonrefundable
Two options for returns
In-person returns
Take the item and your invoice to any of our Travel Centres. A counsellor will refund or replace it for you right there.
Mail-in returns
- Complete the return form that came with your delivery. Call or email the Boutique team (see contact information below) to get a return slip. Your request will be processed within 24 to 48 hours, and the slip will be emailed to you.
- Print the return slip. If you don’t have a printer, take the QR code we emailed you to a Canada Post branch.
- Put the item you don’t want in its original packaging with the completed form.
- Affix the Canada Post return slip to the package.
- Drop the package in a mailbox or a take it to a Canada Post collection point.
We will process your return within 1-3 business days of receiving the package at our warehouse.
It may take seven to ten days for the credit to appear on your account.
Return fees
There are no fees for returning items, unless otherwise stated in the product description.
Special cases
Non-exchangeable and non-refundable products
Oversized products such as roof bar, car-top cargo boxes and bags, bicycle racks, carriers, and wastewater tanks are non-exchangeable and non-refundable.
There was no return form in the package
You won’t find a Canada Post return form in the package if the delivery came directly from the supplier. You can get one by calling or emailing the Boutique using the contact information below. We’ll email it to you. Just print it out and join it to your package.
Can’t get to a collection point to drop off the package
You can send the item by Purolator if you’re unable to take your package to a Canada Post mailbox or pickup location. Purolator will then pick it up at your home. Call or email the Boutique to get a new return slip.
Contact information for the online Boutique
Questions or comments? Contact Us! Our team will answer you Monday to Friday, 8:30 a.m. to 4:30 p.m. (except public holidays).
Email: laboutiqueenligne@caaquebec.com
Phone: 1-877-803-1117
