Folding stairs will allow you to get your dog in and out of the car easily
Excellent for dogs with hip or knee joint problems
Height adjustable from 50 to 77 cm
Adjustable length from 100 to 155 cm
Perfect for SUVs, trucks, cars, beds and sofas. Supports up to 125 lbs
The staircase weighs less than 10 lbs and is easily stored thanks to its ergonomic accordion design
Foam sponges located on the top structure preventing the product from slipping and damaging the vehicle
Reinforcement plates located under each step prevent the steps from recessing under the weight of the dog's paws
Rubber cushions located at the base that prevent the product from slipping regardless of the type of surface
Wide steps that prevent the dog from falling to the sides
Carabiner used to attach the stairs to the trunk
If you’re not satisfied with something you purchased from the online Boutique, you have 30 days from the day you received it to return it for a refund.
Items returned for refund must be in their original condition and packaging, with the invoice included. All parts must be included in the package.
Shipping fees are nonrefundable
Holiday gifts: The return period has been extended through January 29, 2023.
Two options for returns
Take the item and your invoice to any of our 14 Travel Centres. A counsellor will refund or replace it for you right there.
Complete the return form that came with your delivery. Call or email the Boutique team (see contact information below) to get a return slip. Your request will be processed within 24 to 48 hours, and the slip will be emailed to you.
Print the return slip. If you don’t have a printer, take the QR code we emailed you to a Canada Post branch.
Put the item you don’t want in its original packaging with the completed form.
Affix the Canada Post return slip to the package.
Drop the package in a mailbox or a take it to a Canada Post collection point.
We will process your return within 5-10 business days of receiving the package at our warehouse.
It may take seven to ten days for the credit to appear on your account.
There are no return fees for most items.
Non-exchangeable and non-refundable products
Oversized products such as roof bar, car-top cargo boxes and bags, bicycle racks, carriers, and wastewater tanks are non-exchangeable and non-refundable.
There was no return slip in the package
You won’t find a Canada Post return slip in the package if the delivery came directly from the supplier. You can get one by calling or emailing the Boutique using the contact information below. We’ll email it to you. Just print it out and affix it to your package.
Can’t get to a collection point to drop off the package
You can send the item by Purolator if you’re unable to take your package to a Canada Post mailbox or pickup location. Purolator will then pick it up at your home. Call or email the Boutique to get a new return slip.
Contact information for the online Boutique
Questions or comments? Contact Us! Our team will answer you Monday to Friday, 8:30 a.m. to 4:30 p.m. (except public holidays).